Night Guest Service Ambassador

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom ADAGIO Full time

We are seeking a professional and enthusiastic Night Guest Service Ambassador to join our team at Adagio Aparthotel Stratford on a Full Time basis. This position will be required to work shifts from 11pm - 7.18am, 5 days a week.

The ideal candidate will have excellent written and verbal communication skills, exceptional customer service skills, and an unwavering positive attitude.

Responsibilities include guiding guests through their stay, from smooth check-ins and check-outs to insights on local attractions and eateries, as well as night reports, taking payments, breakfast set up, and keeping the lobby and reception clean and tidy.

Additional requirements include previous experience in a hotel or customer service environment, professional presentation, and availability to work on a rotating roster (including weekends and public holidays).

As a Night Guest Service Ambassador, you will be the face of our hotel and play a crucial role in ensuring our guests have a memorable and enjoyable stay.



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