Night Porter

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Hotel Indigo Stratford Upon Avon Full time

Night Porter Opportunity at Hotel Indigo Stratford Upon Avon

We are seeking a Night Porter to join our team at Hotel Indigo Stratford Upon Avon. As a Night Porter, you will be responsible for providing exceptional customer service and ensuring the hotel is perfectly presented and ready for our guests in the morning.

Key Responsibilities:

  • Provide a warm welcome and exceptional levels of customer care and service to guests and visitors.
  • Deal with guest comments and complaints in a constructive and empathetic manner.
  • Carry out regular check/patrols around all areas of the building to ensure standards of cleanliness, safety, and general appearance are maintained.
  • Think one step ahead and ensure the hotel is perfectly presented and ready for our guests in the morning.

Requirements:

  • Previous experience of working Nights within a hotel or hospitality environment.
  • Passion for delivering high standards and providing unparalleled customer service.
  • Commitment to ensuring all hotel standards and health and safety requirements are implemented.

Benefits:

  • Heavily discounted Staff Room Rates at all Castlebridge properties.
  • 50% off your bill when you dine in one of our Restaurants or Bars.
  • Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
  • Cycle to work scheme - save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from just £1 per week.
  • Referral schemes for referring your friends or family to join our team.
  • Flexible shift patterns and contracts available to suit your lifestyle.
  • Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
  • Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
  • Employee Assistance Programme - free, confidential advice available 24/7 to you.
  • An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.

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