Night Porter
4 weeks ago
Night Porter Opportunity at Hotel Indigo Stratford Upon Avon
We are seeking a Night Porter to join our team at Hotel Indigo Stratford Upon Avon. As a Night Porter, you will be responsible for providing exceptional customer service and ensuring the hotel is perfectly presented and ready for our guests in the morning.
Key Responsibilities:
- Provide a warm welcome and exceptional levels of customer care and service to guests and visitors.
- Deal with guest comments and complaints in a constructive and empathetic manner.
- Carry out regular check/patrols around all areas of the building to ensure standards of cleanliness, safety, and general appearance are maintained.
- Think one step ahead and ensure the hotel is perfectly presented and ready for our guests in the morning.
Requirements:
- Previous experience of working Nights within a hotel or hospitality environment.
- Passion for delivering high standards and providing unparalleled customer service.
- Commitment to ensuring all hotel standards and health and safety requirements are implemented.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
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