Second-Line IT Support Specialist

2 days ago


Edinburgh, Edinburgh, United Kingdom TEAM Careers Full time
2nd Line Service Desk Support Analyst

A leading client based in Edinburgh is seeking an experienced 2nd Line Service Desk Support Analyst to join their growing team. As a key member of the Service Desk, you will provide technical support to employees across the business, ensuring all issues are resolved efficiently and with exceptional customer service.

Key Responsibilities:
  • Assess user issues and provide solutions or second-line troubleshooting support
  • Work across a range of technologies, including Microsoft Windows, Active Directory, Office 365, and Mobile Device Management
  • Communicate effectively with users to understand their needs and provide timely support
Requirements:
  • Excellent communication and problem-solving skills
  • Experience with Windows 10/11 and Office 365
  • Ability to work in a fast-paced environment and prioritize tasks effectively

This is an exciting opportunity to join a renowned team that values service excellence and utilizes technology to drive business success. If you are a motivated and customer-focused individual with a passion for IT support, we encourage you to apply.



  • Edinburgh, Edinburgh, United Kingdom Evolve IT Recruitment Ltd Full time

    2nd Line Service Desk Support AnalystEvolving IT SolutionsWe are seeking an experienced 2nd Line Service Desk IT Support Analyst to join our client's growing team in Central Edinburgh. As a key member of the Service Desk team, you will provide technical support to employees across the business, ensuring all technical issues are resolved efficiently and with...


  • Edinburgh, Edinburgh, United Kingdom Evolve IT Recruitment Ltd Full time

    2nd Line Service Desk Support AnalystEvolving IT SolutionsWe are seeking an experienced 2nd Line Service Desk IT Support Analyst to join our client's growing team in Central Edinburgh. As a key member of the Service Desk team, you will provide technical support to employees across the business, ensuring all technical issues are resolved efficiently and with...


  • Edinburgh, Edinburgh, United Kingdom TEAM Full time

    2nd Line Service Desk Support AnalystA leading client based in Edinburgh is seeking an experienced 2nd Line Service Desk Support Analyst to join their growing team. As a key member of the Service Desk team, you will provide technical support to employees across the business, ensuring all issues are resolved efficiently and with exceptional customer...


  • Edinburgh, Edinburgh, United Kingdom TEAM Full time

    2nd Line Service Desk Support AnalystA leading client based in Edinburgh is seeking an experienced 2nd Line Service Desk Support Analyst to join their growing team. As a key member of the Service Desk team, you will provide technical support to employees across the business, ensuring all issues are resolved efficiently and with exceptional customer...


  • Edinburgh, Edinburgh, United Kingdom Candidate Source - TEAM Full time

    Technical Support RoleWe are seeking an experienced 2nd Line Service Desk Support Analyst to join our team. As a key member of our IT support team, you will provide technical assistance to employees across the business, resolving hardware and software issues efficiently and effectively.Key ResponsibilitiesAssess user issues and provide solutions or...


  • Edinburgh, Edinburgh, United Kingdom Candidate Source - TEAM Full time

    Technical Support RoleWe are seeking an experienced 2nd Line Service Desk Support Analyst to join our team. As a key member of our IT support team, you will provide technical assistance to employees across the business, resolving hardware and software issues efficiently and effectively.Key ResponsibilitiesAssess user issues and provide solutions or...


  • Edinburgh, Edinburgh, United Kingdom ASA Recruitment Full time

    IT Support Specialist (Contract) OpportunityWe are seeking an experienced IT support specialist to join our client's team on a contract basis. The successful candidate will provide first and second line support to a large public sector client in Edinburgh.Key ResponsibilitiesProvide technical expertise in Microsoft Windows 10 and SCCM to resolve incidents...


  • Edinburgh, Edinburgh, United Kingdom ASA Recruitment Full time

    IT Support Specialist (Contract) OpportunityWe are seeking an experienced IT support specialist to join our client's team on a contract basis. The successful candidate will provide first and second line support to a large public sector client in Edinburgh.Key ResponsibilitiesProvide technical expertise in Microsoft Windows 10 and SCCM to resolve incidents...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is a fantastic opportunity to work in a dynamic and...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is a fantastic opportunity to work in a dynamic and...

  • IT Support Specialist

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full time

    We are seeking a skilled IT Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.The Service Desk is a key part of our IT operations, providing first, second, and third-line support to our users. As an IT Support Specialist, you will be responsible for:Installing and testing new software, hardware, and IT systems.Contributing to...

  • IT Support Specialist

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full time

    We are seeking a skilled IT Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.The Service Desk is a key part of our IT operations, providing first, second, and third-line support to our users. As an IT Support Specialist, you will be responsible for:Installing and testing new software, hardware, and IT systems.Contributing to...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is an exciting opportunity to join our IT team and contribute...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is an exciting opportunity to join our IT team and contribute...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is an exciting opportunity to...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time £28,606 - £32,606

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at DiverseJobsMatter. As an IT Support Specialist, you will be responsible for providing first-class IT support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThis is an exciting opportunity to...


  • Edinburgh, Edinburgh, United Kingdom Consider IT Full time

    Job OverviewCompany Introduction:Consider IT is a progressive and rapidly expanding IT support firm committed to delivering exceptional technical assistance and IT solutions to organizations of all sizes. Our goal is to ensure that our clients' IT systems operate seamlessly, allowing them to concentrate on their primary business functions. We are in search...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time

    About the RoleWe are seeking a skilled IT Service Desk Analyst to join our team at DiverseJobsMatter. As a key member of our IT team, you will be responsible for providing first- and second-line support to our users, ensuring the highest levels of support and customer satisfaction.The successful candidate will have a passion for IT, a desire to learn, and...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time

    About the RoleWe are seeking a skilled IT Service Desk Analyst to join our team at DiverseJobsMatter. As a key member of our IT team, you will be responsible for providing first- and second-line support to our users, ensuring the highest levels of support and customer satisfaction.The successful candidate will have a passion for IT, a desire to learn, and...


  • Edinburgh, Edinburgh, United Kingdom DiverseJobsMatter Full time

    Job Title: IT Service Desk AnalystWe are seeking a highly skilled and motivated IT Service Desk Analyst to join our team at DiverseJobsMatter. As an IT Service Desk Analyst, you will be responsible for providing first- and second-line support to our users, ensuring the highest levels of support and customer satisfaction.About the RoleThe IT Service Desk...