Clinical Operations Manager for Patient Flow

4 weeks ago

Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

Job Overview

We are pleased to present an opportunity to become part of our Trust as the Clinical Operations Manager for Patient Flow. We seek a dedicated professional who will enhance and guide our established Clinical Site Team while providing assistance to the broader Trust. The ideal candidate will be a Registered Nurse with substantial managerial experience and a comprehensive understanding of flow management, alongside the capability to facilitate discharge processes and reduce the length of hospital stays, all while prioritizing optimal patient care quality.

The successful candidate will work Monday to Friday on-site, with responsibilities that include undertaking Senior Manager on-call duties.

Key Responsibilities

The Clinical Operations Manager will be accountable for delivering senior professional, operational, and strategic clinical leadership to the Clinical Site Management Team, guiding and developing the team. This role will support initiatives aimed at reducing prolonged hospital stays and collaborate closely with Care Group teams to minimize patient delays within the organization. The post holder will actively manage patient flow from admission to discharge, coordinating with relevant clinical teams and Care Groups as needed to resolve flow issues efficiently. This position will function as 'Silver on site' during daytime hours and will collaborate with Silver on Call colleagues according to established escalation protocols. Building strong working relationships with clinical teams across the Trust and community settings will be essential. The candidate should possess recent management experience within the NHS, including oversight of operational matters such as staff management, budget responsibilities, and performance targets.

About The Rotherham NHS Foundation Trust

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust dedicated to serving a local population of approximately 270,000 individuals. Our vision is to consistently act with integrity and pride in delivering exceptional healthcare to the Rotherham community.

We are on a continuous journey towards excellence, with our people and culture at the core of our mission to improve patient care. In recent NHS Staff Surveys, we have been recognized as the second most improved Trust in England regarding staff recommendations as a workplace, and we have shown significant improvement in overall staff engagement.

Our 5,100 staff members are integral to our improvement journey, and we are committed to enhancing our services by upholding the Trust's values of Ambitious, Caring, and Together. If you are passionate about making a meaningful impact in healthcare, we invite you to consider joining us on our path to excellence.

Job Responsibilities

For comprehensive details regarding the role and responsibilities, please refer to the attached job description and person specification.

Person Specification

Essential Qualifications

  • 1st Level Registered Nurse

Knowledge Requirements

  • In-depth understanding of national standards and Trust KPIs related to flow and discharge
  • Specialized knowledge of clinical specialties supported by theoretical and practical experience
  • Awareness of current professional and health service priorities
  • Familiarity with Clinical Governance and patient safety agendas
  • Knowledge of Health and Safety regulations
  • Understanding of confidentiality and safeguarding principles

Experience Requirements

  • Extensive experience at a senior/matron level
  • Profound understanding of patient flow management
  • Proven leadership and management experience in nursing/midwifery
  • Demonstrated ability to lead change and problem-solve in clinical environments
  • Experience in standard setting and conducting audits
  • Ability to influence clinical practice effectively
  • Experience in research and/or publication is a plus

Desirable Qualifications

  • Experience leading or participating in research projects
  • Training in Root Cause Analysis

Essential Qualifications

  • Teaching qualification or equivalent relevant experience
  • Degree-level education
  • Master’s level education or equivalent
  • Qualification in a leadership program or evidence of practical application of expertise at this level

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