Telephony Pension Support Specialist
4 weeks ago
Exciting Career Opportunity
Become a vital part of Equiniti, a leading pension administration firm dedicated to serving over 1.5 million clients throughout the UK. We are looking for enthusiastic individuals to join our telephony-based Pension Administration team.
As an integral member of our Customer Enquiry Centre, you will manage incoming calls from clients regarding their pension plans, guiding them from enrollment through to retirement. Comprehensive training will be provided to ensure you can effectively address customer inquiries.
Key Responsibilities:
- Provide exceptional customer support
- Exhibit strong attention to detail
- Resolve inquiries over the phone using knowledge acquired through training
- Maintain excellent attendance and punctuality
- Foster positive working relationships
- Must have resided in the UK for a minimum of 5 years
We offer a competitive benefits package that includes:
- Generous holiday allowance plus Bank Holidays
- Potential for an annual bonus
- Life Assurance coverage
- Discounts at major retailers
- Financial incentives
- Substantial pension contribution matching
If you are committed to providing outstanding service and are looking to embark on a fulfilling career in customer support, we encourage you to consider this opportunity to join our dedicated team.
Equiniti is an equal opportunity employer and welcomes applications from all qualified individuals. Successful candidates will undergo pre-employment screening checks.
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