IT Support Specialist
2 days ago
A great opportunity for an experienced IT Support Specialist to join a global manufacturing company in ensuring all site systems are supported and running
Key Responsibilities:
- Provide 1st-3rd line technical support for the site and shopfloor
- Install, configure, and maintain hardware, laptops, and desktops
- Act as the primary point of contact for complex technical issues
- Manage servers, backups, and domain systems
- Provide software support for Microsoft environments and enterprise resource planning (ERP) systems, such as SAP
- Manage Wi-Fi and device networks
- Participate in project work
- Work a rotating shift schedule, including early morning and evening shifts
Requirements for Success:
- Minimum of 3 years' experience in a technical analyst role
- Proven ability to provide 1st-3rd line technical support
- Up-to-date knowledge of Windows platforms
- Demonstrable experience in networking, including switches and routers
- Experience with backups, including VEEAM and cloud storage
- Knowledge of storage solutions, including RAID, SAN, and NAS
- Experience supporting an ERP system, preferably SAP
- Excellent communication and interpersonal skills, with the ability to work independently as the sole technical support specialist on site
Benefits:
- A competitive salary of £40,000-£43,000
- 25 days' holiday plus bank holidays and set shutdowns
- A pension scheme with 5% employee contribution and 3% employer contribution
- Free on-site parking
- Early finish on Fridays and other benefits
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the terms and conditions, privacy policy, and disclaimers, which can be found at hays.co.uk.
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