Reception Team Lead
7 days ago
**About Us**
At Accor, we are committed to delivering exceptional guest experiences and building meaningful connections with our customers. We are seeking a highly skilled and dedicated individual to join our team as a Multi Skilled Reception Team Member.
**Key Responsibilities:**
- Welcome and greet guests in a professional and friendly manner.
- Foster loyalty and build strong relationships with our customers.
- Prioritize guest relations and ensure that their needs are met.
- Anticipate and meet the needs of our guests, providing a personalized experience.
- Handle feedback and concerns in a professional and courteous manner.
- Maintain the brand image and ensure that our hotel's standards are met.
- Inform guests of hotel services and amenities.
- Assist with food and beverage service, ensuring that our guests have a seamless experience.
- Handle administrative tasks, including check-in and check-out procedures.
**What You'll Gain:**
- Career development opportunities, including training and professional growth.
- Access to employee benefits and perks.
- A dynamic and welcoming work environment.
- A team of like-minded individuals who share our passion for delivering exceptional guest experiences.
**Our Commitment to Diversity & Inclusion:**
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We believe that a diverse and inclusive workplace is essential to delivering exceptional guest experiences and driving business success.
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