Customer Service Representative
2 weeks ago
Job Title: Customer Service Advisor
Company: Dynamite Recruitment Solutions Ltd
Location: Remote
Job Type: Temporary
Salary: £12.00- £13.00 per hour
Hours of Work: Full-time, Monday to Friday, 8am to 4.30 OR 9.30am to 6pm
About the Role:
We are seeking a highly skilled Customer Service Advisor to join our team in a temporary capacity. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Assist customers with their inquiries and resolve issues in a timely and professional manner
- Handle a high volume of customer calls and emails
- Process customer information and data with high levels of accuracy
- Liaise with internal teams to resolve customer issues
- Comply with company policies and procedures
- Meet performance targets and KPIs
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High levels of accuracy and attention to detail
- Ability to work independently and as part of a team
What We Offer:
We offer a competitive salary, opportunities for career development, and a dynamic work environment.
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