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IT Support Specialist

2 months ago

Lancaster, Lancashire, United Kingdom Baltic Apprenticeships Careers Full time

Job Summary

Baltic Apprenticeships Careers is seeking a highly motivated and tech-savvy individual to join our team as an IT Support Apprentice. As an IT Support Apprentice, you will have the opportunity to learn and grow in a dynamic and supportive environment.

Key Responsibilities

  • Provide technical support and assistance to employees and customers via phone, email, and in-person
  • Install, configure, and troubleshoot computer systems, software, and peripherals
  • Monitor and maintain computer systems, networks, and infrastructure to ensure optimal performance and security
  • Collaborate with IT team members to resolve complex technical issues and implement new technologies
  • Document and maintain accurate records of technical issues and resolutions

Requirements

  • Currently enrolled in or pursuing a degree in Computer Science, Information Technology, or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic knowledge of computer systems, networks, and software

What We Offer

  • Opportunity to work with a dynamic and supportive team
  • Hands-on experience with various IT systems and technologies
  • Professional development and training opportunities
  • Competitive salary and benefits package

A Typical Day in the Job

As an IT Support Apprentice, you will work on a variety of tasks, including:

  • Responding to technical support requests from employees and customers
  • Configuring and troubleshooting computer systems and software
  • Monitoring and maintaining computer systems and networks
  • Collaborating with IT team members to resolve complex technical issues

Why Join Our Team?

Baltic Apprenticeships Careers is a leading provider of IT training and apprenticeships. We offer a dynamic and supportive work environment, with opportunities for professional development and growth. If you are a motivated and tech-savvy individual looking to start your career in IT, we encourage you to apply for this exciting opportunity.