HR and Payroll Operations Manager

6 days ago


London, Greater London, United Kingdom SYNLAB UK & Ireland Full time

SYNLAB UK & Ireland is a leading provider of pathology and medical diagnostics services, committed to delivering excellence and innovation in healthcare. We are seeking a dedicated Payroll and HR System Specialist to support the transition of HR and payroll systems from projects to business as usual (BAU) in the UK, driving business change and efficiency through HR digitisation.

**Job Purpose / Summary:**

To support the Head of HR Solutions in managing shared HR and payroll systems across multiple SYNLAB businesses in the UK, facilitating efficient service delivery. This hands-on, delivery-focused role requires attention to detail and the ability to manage large data sets. This is a key position within the organisation, requiring a high level of expertise and technical knowledge.

**Key Responsibilities:**

  • **Payroll Administration:** Support the delivery of SYNLAB managed service payroll, handle data submissions, check payrolls, and provide approvals for BACS and other payments.
  • **System Management:** Administer the MHR/iTrent payroll system and SYNLAB Compass, perform system tasks, and support HR customers with system use.
  • **Pension and Benefits Administration:** Manage pension schemes, employment benefits, and ensure compliance with regulations.
  • **HR and Payroll Process Development:** Develop and implement HR/payroll processes aligned with managed service payroll systems, supporting changes to working practices.

**Requirements:**

  • GCSE qualifications (or equivalent) with excellent numeracy and literacy skills
  • Proven IT skills, especially in Microsoft Office and Excel
  • Ability to provide accurate payroll and HR advice
  • Strong organisational skills and attention to detail
  • Proactive and adaptable to changing demands
  • Good knowledge of HR processes and Pension schemes
  • Excellent numerical ability and communication skills

**Desirable:**

  • Experience in a diverse, multi-site organisation
  • Previous payroll department experience or working with outsourced payroll providers
  • Skills in root cause analysis and problem resolution


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