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Technical Support Specialist

2 months ago

Egham, Surrey, United Kingdom RedTech Recruitment Ltd Full time
Job Description

**Technical Support Engineer Role**

We are seeking an experienced Technical Support Engineer to join our team at RedTech Recruitment Ltd. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:

  • Provide technical support and assistance to employees for internal IT infrastructure issues
  • Look after network security technologies, including firewalls, VPNs, and IDS/IPS systems
  • Problem-solving skills to diagnose and resolve IT and network issues
  • Work closely within a highly collaborative team

Requirements:

  • At least 3 years of experience working within an IT Support Engineering related role
  • Excellent problem-solving skills
  • Strong troubleshooting skills
  • Keen interest in pursuing a career within Support with the opportunity to be involved with many areas of the business
  • Any experience with Windows Applications will be advantageous
  • Excellent communication skills

What We Offer:

  • Excellent salary and benefits
  • An excellent opportunity to work within a tech for good industry
  • Excellent working culture with a varied and interesting workload

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.