Technical Support Specialist

1 week ago


Egham, Surrey, United Kingdom QSC Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at QSC UK. As a key member of our Applications Engineering team, you will be responsible for providing technical support and training to our customers in the UK, Ireland, and Nordic regions.

Key Responsibilities

  • Provide technical support and training to customers on QSC products and solutions
  • Diagnose and troubleshoot technical issues with QSC systems
  • Develop and deliver training content for QSC products and solutions
  • Collaborate with cross-functional teams to deliver high-quality technical support and training
  • Travel to customer sites to provide on-site support and training

Requirements

  • Education to degree level or qualification in a relevant field
  • Comprehensive understanding of audio, video, and networking technologies
  • Proven work experience in a technical support or engineering role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About QSC

QSC is a leading manufacturer of professional audio and video solutions. We are committed to delivering high-quality products and services that meet the needs of our customers.



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