Hotel Operations Manager

3 weeks ago


Glasgow, Glasgow City, United Kingdom Glasgow Argyle Hotel, Signature Collection by Best Western Full time

About the Role

We are seeking a dedicated and experienced Hotel Operations Manager to oversee all aspects of our hotel's daily operations. Reporting directly to the General Manager, you will play a vital role in ensuring smooth and efficient running of the property while delivering exceptional guest experiences.

Your Responsibilities

  • Lead and manage a team of hospitality professionals across various departments, fostering a positive and collaborative work environment.
  • Develop and implement operational strategies to enhance guest satisfaction, optimize efficiency, and drive revenue growth.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with all relevant regulations, policies, and procedures.
  • Collaborate with other departments to ensure seamless coordination and service delivery.

About You

You are a highly motivated and results-oriented individual with a proven track record in hotel management. Possessing strong leadership, communication, and problem-solving skills, you thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences.

Benefits

We offer a competitive salary and benefits package, including:

  • Employee discounts on accommodation across our hotel portfolio.
  • Shopping discounts on a wide range of products and services.
  • Comprehensive health and wellness programs.
  • Professional development opportunities.

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