Hotel Operations Manager
3 weeks ago
About the Role
We are seeking a dedicated and experienced Hotel Operations Manager to oversee all aspects of our hotel's daily operations. Reporting directly to the General Manager, you will play a vital role in ensuring smooth and efficient running of the property while delivering exceptional guest experiences.
Your Responsibilities
- Lead and manage a team of hospitality professionals across various departments, fostering a positive and collaborative work environment.
- Develop and implement operational strategies to enhance guest satisfaction, optimize efficiency, and drive revenue growth.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Collaborate with other departments to ensure seamless coordination and service delivery.
About You
You are a highly motivated and results-oriented individual with a proven track record in hotel management. Possessing strong leadership, communication, and problem-solving skills, you thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences.
Benefits
We offer a competitive salary and benefits package, including:
- Employee discounts on accommodation across our hotel portfolio.
- Shopping discounts on a wide range of products and services.
- Comprehensive health and wellness programs.
- Professional development opportunities.
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