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Employment Coach

2 months ago


Brighton, Brighton and Hove, United Kingdom Maximus Full time

About the Role

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

Job Summary

We are seeking an Employment Coach to join our team in Brighton. As an Employment Coach, you will play a crucial role in supporting customers to address their barriers to employment and achieve their career goals.

Key Responsibilities

  • Support customers to identify employment opportunities and develop the skills and confidence needed to secure and sustain employment.
  • Work with customers to create personalised action plans and provide coaching and mentoring to help them overcome barriers to employment.
  • Collaborate with local agencies and services to provide holistic support to customers.
  • Market specific customers to employers and identify job opportunities that match their skills and experience.
  • Develop relationships with key stakeholders to maximise customer opportunities.
  • Proactively participate in continuous improvement activities to ensure excellent customer service.

Requirements

  • Empowers & Inspires Others
  • Building Effective Relationships
  • Analytical Thinking & Problem Solving
  • Planning & Organising
  • Demonstrates effective questioning skills, including probing and challenging
  • Demonstrates effective coaching and mentoring skills
  • High level of digital literacy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies
  • Experience or ability to cold call and close agreements with employers
  • Demonstrates the ability to market specific attributes of customers to employers
  • Experience of working in a target driven environment
  • Experience of working with people with multiple and complex needs, including health conditions and disabilities
  • Understanding of how to affect positive behaviour change
  • Quality & Compliance: Understanding of the requirement for accurate completion of paperwork and contract compliance
  • GCSE or equivalent in English and Maths at grade 'C' or above or equivalent qualification or experience
  • A strong commitment to personal and professional development
  • Commitment to develop and implement equal opportunities policy and anti-discriminatory practices in employment and service delivery
  • Ability to work within Corporate Policy, Procedures and Health & Safety Legislation
  • Commitment to the Company's safeguarding protocols
  • Ability to carry out the duties of the job with reasonable adjustments
  • Ability to meet the mobility requirements of the job
  • Eligible to Work in the UK status

Desirable

  • Member of IEP
  • Emotional Intelligence
  • Knowledge of the labour market, wider provision in the local area
  • Experience of securing employment opportunities for a wide range of individuals
  • Level 3 Award in Employability Services Sector or equivalent