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Order Coordinator

2 months ago

Coalville, Leicestershire, United Kingdom Heidelberg Materials AG Full time
{"title": "Order Coordinator", "content": "Job Summary

We are seeking a highly organized and detail-oriented Order Coordinator to join our team at Heidelberg Materials AG. As an Order Coordinator, you will be responsible for receiving orders from customers, accurately recording late reason codes, and maintaining a professional demeanor at all times.

Key Responsibilities
  • Monitor daily programmes and advise customers of delivery status.
  • Accurately record late reason codes.
  • Accurately take/amend customer orders.
  • Actively promote the use of articulated wagons where site conditions permit.
  • Maintain and update accurate dispatch comments as required.
  • Actively promote design mixes with customers subject to compliance with customer standards.
  • Manage customer complaints, referring to a third party where appropriate.
  • Negotiate delivery times to the mutual benefit of the customer and the company.
  • Order Centre reports as required.
Requirements
  • Good general level of education, including a pass in English and Maths.
  • Keyboard skills.
What We Offer

As an Order Coordinator at Heidelberg Materials AG, you will enjoy a competitive compensation package, including bonus incentives, generous pension schemes, and life assurance. You will also have access to a range of employee benefits, including a paid volunteering day, employee assistance programme, and mental health first aiders.

", "lang_code": "en"}