Account Coordinator
3 months ago
Job description
Graphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation.
**JOB PURPOSE**
The Account coordinator will deliver a first class service to our customers. Having close interaction with production/operations to ensure the business provides a high level of customer service at all times.
**SPECIFIC RESPONSIBILITIES**
- Ensure that procedures within the department are followed.
- Prepare orders/works instruction tickets to enable most efficient and economical utilisation of materials and machinery.
- Manage Orders for Trial, new and repeat profiles, reviewing the cap loading prior to loading orders.
- Ensure all orders are released in time to meet customer due dates.
- Manage artwork and repro requests
- Communicate with customers
- Check all information prior to release of job bag to production departments
- Liaise with internal departments
- Raise internal requisitions for the ordering of production tooling to meet production deadlines
- Raise outwork requisitions to meet production due date
- Ensuring final invoice prices are correct on all orders
- Review customer specifications and artwork to ensure all requirements are feasible and understood by departments
- Collating origination, trial and storage costs
- Requests repeat design samples from Technical design, tracking outstanding designs, ensuring they are despatched to meet customers’ demands.
- Produce weekly stock reports; arrange invoice and disposal of aged stock.
- Ensure prompt and accurate filing and archiving of all customer orders ad correspondence.
- Create order acknowledgements and production schedules for new orders
- Manage intercompany transfer work
- Managing Board levels
- Ensuring costs are charged back to customers origin
- To ensure and maintain the departments targets and KPI’s are achieved.
- Maintain a professional manner at all times.
- Provide information in a concise and timely manner, to both customers and senior account coordinator.
- Work closely with the external accounts manager to meet customer needs and expectations.
- Process new enquiries and NPD briefs. Track prices and samples to adhere to customer deadlines.
- Review cap loading and advise customers of current lead times and advise of any issues regarding due dates
- Vendor Management - Manage customer stock levels through VMI and forecasting
- Liaise with retail team regarding retailer launches
- Submit repro charges to customer to gain PO/advise of invoicing
- Submit & gain approval on artworks
- Manage customer board reserve levels in conjunction with the external representative.
- Co-ordinate customer press passes
- Recommend potential improvements to Customer Services Manager
- Regular contact with Customers and visits as required
- Communicate with internal departments to ensure customer requests are met
- Strive to exceed customer expectations
- Grow product knowledge both through regular product training and from working alongside the Customer Service Manager
**Required Education, Skills and Qualifications**
- Excellent customer facing skills
- First class telephone manner and communication skills both written and verbal.
- Highly organised
- An expert communicator at all levels, with proven ability to influence improvement within other functions/departments of the organisation
- Ability to work under pressure to deliver a high standard of service
- Ability to manage a small team
- Able to multi task - Essential
- Self-Motivated and the ability to motivate others
- Process relevant information quickly and easily
- Attention to detail and take pride in your work
- Excellent organisational and time management skills, with the ability to prioritise
- Able to work in a fast paced environment - FMCG preferred
- Strong commercial awareness and business acumen
- Organizing, Planning, and Prioritising Workload to achieve targeted KPI’s
- Ability to identify opportunities for process improvements
- First class communication & administration skills
**Hours of work -**0845 - 1700
**Benefits**
We believe our people are our biggest asset, when you join Graphic Packaging, from Day 1 you will have access to a comprehensive benefits package including:
- Holidays - 5 Weeks + Bank Holidays
- Pension
- Life Insurance
- Retail discounts saving £££’s at high street stores, online and in supermarkets
- We also pride ourselves on offering internal and external training and development opportunities
**No agencies please**
**Job Types**: Full-time, Permanent
**Salary**: £29,581.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Work Location: In person
-
Account Coordinator
3 months ago
Coalville, United Kingdom Graphic Packaging International Full timeGraphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation. We have a Vacancy for an Account Coordinator to join us for 14 Months working 18 hours per week, the work times...
-
Account Coordinator
4 months ago
Coalville, United Kingdom Graphic Packaging International Full timeGraphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation. We have a Vacancy for an Account Coordinator to join us for 14 Months working 18 hours per week, the work times...
-
Export Key Account Coordinator
4 months ago
Coalville, United Kingdom French Selection UK Ltd Full timeFrench Selection (FS) Key Account Coordinator Location: Coalville **Salary**: Up to £40,000 per annum plus benefits Ref: 2323F1 A well-established British supplier providing a range of high-quality, specialized products within the printable media industry. Main duties: Assisting the Commercial Director in managing all aspects of international customer...
-
Account Coordinator
4 months ago
Coalville, United Kingdom Graphic Packaging International Full timeJob description Graphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation. **JOB PURPOSE** The Account coordinator will deliver a first class service to our customers....
-
Account Coordinator
3 months ago
Coalville, United Kingdom Graphic Packaging International Full timeJob description Graphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation. **JOB PURPOSE** The Account coordinator will deliver a first class service to our customers....
-
Account Coordinator
4 months ago
Coalville, United Kingdom Graphic Packaging International Full timeJob description Graphic Packaging International is a Global FMCG manufacturer with 41 Converting sites across Europe, serving three business areas: Beverage, Convenience and Consumer Products and is the Carton Industry Leaders in Packaging Design and Innovation. **JOB PURPOSE** The Account coordinator will deliver a first class service to our customers....
-
Purchase Ledger Coordinator
1 month ago
Coalville, United Kingdom SF Recruitment Full timePurchase Ledger Coordinator SF Recruitment is excited to present a unique opportunity for a Purchase Ledger Coordinator to join a prominent organization. This role is ideal for those looking to become an integral part of a dynamic and innovative company. The selected candidate will be responsible for overseeing the Purchase Ledger operations and will report...
-
Sales Team Coordinator
3 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeUnlock Your Potential with Fixfire!We are seeking a highly organized and detail-oriented Sales Team Coordinator to join our dynamic team at Fixfire, a specialist in Life & Property Protection systems and equipment.About the Role:As a Sales Team Coordinator, you will play a vital role in maintaining the productivity and efficiency of our sales team. Your...
-
Sales Team Coordinator
3 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeUnlock Your Potential with Fixfire!We are seeking a highly organized and detail-oriented Sales Team Coordinator to join our dynamic team at Fixfire, a specialist in Life & Property Protection systems and equipment.About the Role:As a Sales Team Coordinator, you will play a vital role in maintaining the productivity and efficiency of our sales team. Your...
-
Sales Team Coordinator
5 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key ResponsibilitiesIn-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Sales Team Coordinator
6 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key ResponsibilitiesIn-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Sales Team Coordinator
1 week ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key ResponsibilitiesIn-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Sales Team Coordinator
1 week ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key ResponsibilitiesIn-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Sales Team Coordinator
7 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key Responsibilities:In-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Sales Team Coordinator
7 days ago
Coalville, Leicestershire, United Kingdom FixFire Full timeAbout the RoleWe are seeking a highly skilled Sales Team Coordinator to join our dynamic team at Fixfire. As a Sales Team Coordinator, you will play a crucial role in maintaining the productivity and efficiency of our sales team.Key Responsibilities:In-Bound Sales: Provide exceptional customer service, handling inbound enquiries via phone, email, and live...
-
Account Strategist
3 weeks ago
Coalville, Leicestershire, United Kingdom CV Library Full timeJob Summary:We are seeking a highly skilled and experienced Account Strategist to join our team at CV Library. As an Account Strategist, you will be responsible for planning and coordinating various projects across the UK, utilizing internal software and systems to ensure seamless execution.Key Responsibilities:Project Planning: Develop and implement project...
-
Stock and Admin Coordinator
4 months ago
Coalville, United Kingdom IPS Full timeCompany Description IPS - The UK’s Market Leading Co-Packer, working with some of the best known food brands to provide cost-effective and innovative co-packing, co-filling and co-manufacturing solutions. Our comprehensive range of contract packing services have been developed and tailored in response to the requirements of our clients. Our Coalville,...
-
HR Team Coordinator
3 weeks ago
Coalville, United Kingdom SF Recruitment (Leicester) Full time**Job Summary**SF Recruitment (Leicester) is seeking a highly motivated HR Team Coordinator to join our Professional Services department. This is an interim role to cover maternity leave and would be ideal for an individual currently studying towards, or who has obtained, a CIPD qualification, and is looking to develop a career in HR.**Key...
-
HR Team Coordinator
3 weeks ago
Coalville, United Kingdom SF Recruitment (Leicester) Full time**Job Summary**SF Recruitment (Leicester) is seeking a highly motivated HR Team Coordinator to join our Professional Services department. This is an interim role to cover maternity leave and would be ideal for an individual currently studying towards, or who has obtained, a CIPD qualification, and is looking to develop a career in HR.**Key...
-
Customer Service Coordinator
3 months ago
Coalville, United Kingdom Aggregate Industries Full timeAre you confident, proactive and looking to grow a career within the construction industry? We have a new vacancy for a Customer Service Coordinator role based at our Bardon Hill office. You will take inbound calls from new and existing customers to manage the inputting of orders and ensuring there is availability for requirements to be met to see through...