Client Relations Specialist
4 weeks ago
Account Management Executive
Position Overview
Job Title: Account Management Executive
Working Hours: Monday – Friday 9am-5:30pm
Location: Gillingham, Dorset
Compensation: £13 per hour
Contract Type: 12 months fixed term with potential for extension
This position is hybrid, requiring a minimum of 2 days in the office. During the initial training period, attendance in the office will be required 5 days a week.
Key Responsibilities:
- Respond directly to customer inquiries received through various channels (e.g., fax, web, email).
- Document inquiries, feedback, and complaints in the quality management system.
- Collaborate and communicate effectively with internal teams.
- Suggest enhancements for processes and organizational improvements.
Candidate Profile:
- Exceptional verbal and written communication skills, along with active listening abilities.
- A positive, adaptable approach to customer interactions.
- Strong attention to detail and accuracy.
- Capability to thrive in a fast-paced and complex work environment.
- Proactive mindset.
- Proficient in IT applications.
- Prior experience in customer service, preferably in a business-to-business context.
- Familiarity with customer order management and supply chain processes is advantageous.
Next Steps:
If this role aligns with your skills and career aspirations, we encourage you to reach out.
City Centre Recruitment is dedicated to understanding candidates – it's about connecting with the right individuals. Our consultants are here to provide guidance and support throughout the recruitment journey.
Referral Incentive:
Refer a friend or family member and receive a £25 shopping voucher*
*Terms and conditions apply
INDYV
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