Front Office Receptionist

4 hours ago


Glasgow, Glasgow City, United Kingdom RBH Hospitality Management Full time
{"title": "Front Office Receptionist", "description": "Role Overview

As a Front Office Receptionist at AC Hotel Glasgow, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve managing the front desk, handling guest inquiries, and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Welcoming guests and providing exceptional customer service
  • Managing the front desk, including handling guest inquiries and resolving issues
  • Coordinating with the Front of House Manager to ensure smooth operations
  • Preparing room bills and taking payment
  • Providing information about the hotel and local area to guests
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility and adaptability
  • Previous experience in a hotel or customer-facing role
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Discounted hotel room rates and other perks
Equal Opportunities

RBH Hospitality Management is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates from all backgrounds and encourage those with disabilities to apply.

", "lang_code": "en"}

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