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Front Desk Associate

2 months ago

Glasgow, Glasgow City, United Kingdom Klarent Hospitality Full time
Receptionist Job Description

We are seeking a highly skilled and enthusiastic Receptionist to join our team at DoubleTree by Hilton Glasgow Central. As a Receptionist, you will be the first point of contact for our guests and will play a vital role in ensuring their stay with us is exceptional.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Assist with room assignments, key card distribution, and other administrative tasks.
  • Collaborate with the Front Office Manager and Reception Supervisors to ensure seamless operations.
  • Participate in training and development programs to enhance your skills and knowledge.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software.
  • High school diploma or equivalent required; hospitality experience preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounted hotel stays and other perks.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.