Front Desk Associate

4 weeks ago


Glasgow, Glasgow City, United Kingdom Malmaison Full time
Receptionist Opportunity at Malmaison

We are seeking a charismatic and service-oriented Receptionist to join our team at Malmaison. As the first point of contact for our guests, you will play a vital role in setting the tone for their visit and ensuring a memorable experience.

Key Responsibilities:

  • Provide exceptional customer service and create a warm welcome for our guests
  • Manage front desk operations, including check-ins, check-outs, and room assignments
  • Respond to guest queries and resolve issues in a timely and professional manner
  • Work collaboratively with the hotel team to maintain high standards of service and quality

What We Offer:

  • A competitive rate of pay and benefits package
  • Opportunities for career development and progression within the company
  • A dynamic and supportive work environment
  • Access to training and development programs to enhance your skills and knowledge

About Malmaison:

Malmaison is a leading hospitality brand that prides itself on delivering exceptional service and creating memorable experiences for our guests. We are committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their careers.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High standards of professionalism and attention to detail

What's Next:

If you are a motivated and service-oriented individual who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.


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