Customer Service Team Leader
4 weeks ago
Guidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service to customers, stakeholders, and internal teams.
Key Responsibilities:- Lead and develop the customer service team, fostering a positive and united team spirit.
- Coach and mentor team members to achieve their Personal Development Plans (PDPs).
- Conduct regular one-to-one meetings with team members to discuss performance and development.
- Prepare staff and services for times of change, supporting the team through challenging periods.
- Motivate the team to ensure engagement and effective performance.
- Good problem-solving and analytical skills.
- Experience of line managing staff, prioritizing workloads, and practicing time management.
- Excellent customer service skills, with the ability to handle difficult situations.
- Strong people skills, with the ability to communicate effectively with senior managers, stakeholders, and team members.
- Experience of working in a local authority environment providing customer services (desirable).
This is a fully on-site role, with no remote working. Your time will be split between the two Customer Service Centres to meet business needs.
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Food and Beverage Team Lead
1 week ago
London, Greater London, United Kingdom team leader Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at the Cake and Custard Factory. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of Food Service Assistants, and ensuring the smooth operation of our food and beverage department.Key...
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Food and Beverage Team Lead
1 week ago
London, Greater London, United Kingdom team leader Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at the Cake and Custard Factory. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of Food Service Assistants, and ensuring the smooth operation of our food and beverage department.Key...
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Services Team Leader
4 weeks ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob Title: Reception and Office Services Team LeaderPortico is a dynamic company that values hard work, dedication, and a positive work environment. We are seeking a highly motivated and organized individual to join our team as a Reception and Office Services Team Leader.The successful candidate will be responsible for overseeing the day-to-day reception...
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Services Team Leader
4 weeks ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob Title: Reception and Office Services Team LeaderPortico is a dynamic company that values hard work, dedication, and a positive work environment. We are seeking a highly motivated and organized individual to join our team as a Reception and Office Services Team Leader.The successful candidate will be responsible for overseeing the day-to-day reception...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeCustomer Service Team Leader OpportunityWe are seeking a highly skilled and experienced Customer Service Team Leader to join our client's busy Customer Services Department. As a key member of the team, you will be responsible for managing a team of Account Managers, ensuring excellent customer service and driving business growth.Key Responsibilities:Team...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeCustomer Service Team Leader OpportunityWe are seeking a highly skilled and experienced Customer Service Team Leader to join our client's busy Customer Services Department. As a key member of the team, you will be responsible for managing a team of Account Managers, ensuring excellent customer service and driving business growth.Key Responsibilities:Team...
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Customer Service Team Leader
4 weeks ago
London, Greater London, United Kingdom Guidant Global Full timeCustomer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service to customers, stakeholders, and internal teams.Key...
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Customer Service Team Leader
4 weeks ago
London, Greater London, United Kingdom Guidant Global Full timeCustomer Service Team LeaderGuidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council. As a key member of the team, you will be responsible for leading and inspiring team members to deliver outstanding service to customers, stakeholders, and internal teams.Key...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Flutter UK & Ireland Full timeJoin Our Team as a Customer Service Team LeaderWe're looking for a talented individual to lead our customer service team. As a Customer Service Team Leader, you'll be responsible for ensuring our customers receive an exceptional experience. You'll be the face of our business, and we want someone who is passionate about delivering outstanding service.Key...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Flutter UK & Ireland Full timeJoin Our Team as a Customer Service Team LeaderWe're looking for a talented individual to lead our customer service team. As a Customer Service Team Leader, you'll be responsible for ensuring our customers receive an exceptional experience. You'll be the face of our business, and we want someone who is passionate about delivering outstanding service.Key...
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Customer Service Team Leader
1 week ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeCustomer Service Team LeaderWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Harrison Scott Associates. As a key member of our Customer Services Department, you will be responsible for managing a team of Account Managers and ensuring that our clients receive exceptional service.The ideal candidate will have a...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeCustomer Service Team Leader OpportunityWe are seeking a highly skilled and experienced Customer Service Team Leader to join our client's Customer Services Department. As a key member of the team, you will be responsible for managing a team of Account Managers, ensuring excellent customer service and driving business growth.Key Responsibilities:Team...
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Customer Service Team Leader
2 weeks ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeCustomer Service Team Leader OpportunityWe are seeking a highly skilled and experienced Customer Service Team Leader to join our client's Customer Services Department. As a key member of the team, you will be responsible for managing a team of Account Managers, ensuring excellent customer service and driving business growth.Key Responsibilities:Team...
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Customer Service Team Leader
2 months ago
London, Greater London, United Kingdom The Little Fine Wine Company Full timeCustomer Service Team Leader PositionAre you eager to become part of a thriving organization? We are on the lookout for a committed and experienced Customer Service Team Leader to join our vibrant team. This role presents an exciting opportunity to collaborate closely with our Founder and Master of Wine, Victoria, across various facets of the business.Key...
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Customer Service Team Leader
3 weeks ago
London, Greater London, United Kingdom The Little Fine Wine Company Full timeCustomer Service Team Leader PositionAre you eager to become part of a thriving organization? We are on the lookout for a committed and experienced Customer Service Team Leader to join our vibrant team. This role presents an exciting opportunity to collaborate closely with our Founder and Master of Wine, Victoria, across various facets of the business.Key...
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Customer Service Resource Coordinator
3 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
3 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
1 week ago
London, Greater London, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...
