Food and Beverage Team Lead
4 weeks ago
We are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at the Cake and Custard Factory. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of Food Service Assistants, and ensuring the smooth operation of our food and beverage department.
Key Responsibilities- Lead a team of Food Service Assistants to provide exceptional customer service and ensure a positive shopping experience for our customers.
- Manage the day-to-day operations of the food and beverage department, including inventory management, stock control, and cash handling.
- Develop and implement strategies to improve customer satisfaction, sales, and profitability.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Conduct regular team meetings and provide coaching and feedback to team members.
- Monitor and control costs, including labor, inventory, and supplies.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Proven experience in a food service or retail management role.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong problem-solving and analytical skills.
- Basic math skills for processing transactions.
- Previous experience in a customer-facing role is a plus.
- A competitive hourly rate of £11.50.
- A bonus scheme and performance bonus.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Employee discount and language training provided.
If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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