Food and Beverage Operations Manager

1 week ago

London, Greater London, United Kingdom Charlotte Street Hotel - Food and Beverage Full time

Are you ready to take on a leadership role in the hospitality industry? Charlotte Street Hotel is seeking a skilled Food and Beverage Supervisor to join our team.

Key Responsibilities:
  • Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery.
  • Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager.
  • Maintain compliance with regulatory standards and internal policies at all times.
  • Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency.
Requirements:
  • Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue.
  • Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
  • Excellent attention to detail, ensuring precision in all aspects of service delivery.
Benefits:
  • Competitive hourly rate of £17.00 per hour, inclusive of service charge.
  • Access to Wagestream, our financial wellbeing app.
  • Health cash plan, including contributions towards dental, optical, alternative and complementary therapies.
  • Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
  • Generous 30% discount off food and drinks at our restaurants and bars.
  • Complimentary meals on shift.
  • Referral bonus scheme for recommending top talent.
  • Flexible scheduling without split shifts.
  • Dry cleaning service for work attire and discounted personal dry cleaning.
  • Enhanced holiday allowance based on length of service.
  • Season ticket loan for convenient commuting.
  • Ongoing training, professional development, and fully funded English lessons.
  • Regular social events, team activities, and fitness sessions.
  • Benefits like cycle to work scheme and annual long service awards.
  • One allocated paid day per year for volunteering work.
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved.

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