Food and Beverage Operations Manager
3 weeks ago
Food and Beverage Supervisor Role
Firmdale Hotels is seeking a dedicated Food and Beverage Supervisor to join our award-winning team at The Soho Hotel. As a Food and Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar.
Key Responsibilities:
- Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service.
- Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional.
- Ensure all operations comply with health and safety regulations, company policies, and industry standards.
- Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment.
- Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality.
- Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution.
- Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing.
Requirements:
- Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue.
- A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients.
- An understanding of the current market and awareness of potential competitors.
- Demonstrated ability to manage, lead, motivate, and develop a team.
- Strong communication skills to effectively interact with guests and team members.
- Excellent attention to detail to ensure the highest standards of service and compliance.
What We Offer:
- Competitive hourly rate of £16.00 - £17.00 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan, including contributions towards dental, optical, alternative, and complementary therapies.
- Discounted cinema tickets, gym membership, travel, retailers, and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
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