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Food and Beverage Team Lead

2 months ago

London, Greater London, United Kingdom Accor Full time
Job Title: Food and Beverage Team Lead

Join our dynamic team at Mercure London Bridge as a Food and Beverage Team Lead, where you will play a key role in delivering exceptional customer experiences and driving business growth.

About the Role:

We are seeking a highly motivated and experienced Food and Beverage Team Lead to join our team. As a key member of our Food and Beverage team, you will be responsible for leading a team of hospitality professionals to deliver outstanding customer service and drive sales growth.

Key Responsibilities:
  • Lead a team of hospitality professionals to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage daily operations, including inventory management, staff scheduling, and customer complaints.
  • Collaborate with other departments to ensure seamless service delivery and drive business growth.
  • Conduct regular team meetings and provide coaching and feedback to team members.
Requirements:
  • 2+ years of experience in a Food and Beverage leadership role.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluency in English.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Recognition and rewards for outstanding performance.
  • Free gym membership and access to our Employee Advisory Service.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Food and Beverage professional looking for a new challenge, please submit your application today.