Customer Service Representative
7 days ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Store Apprentice at Toolstation. As a Store Apprentice, you will play a vital role in providing excellent customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Develop and maintain a high level of product knowledge, including features, benefits, and applications.
- Assist customers with product selection, answering questions, and making recommendations.
- Contribute to the maintenance of a clean and organized store environment, including receiving and stocking merchandise.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
What We Offer
- A comprehensive training program to develop your skills and knowledge.
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and fast-paced retail environment.
- A chance to develop your career with a leading retailer.
Requirements
- Excellent communication and interpersonal skills.
- A strong work ethic and ability to work in a team environment.
- A willingness to learn and develop new skills.
- A high level of product knowledge and ability to learn quickly.
What We Look For
- A positive and enthusiastic attitude.
- A strong work ethic and ability to work in a fast-paced environment.
- A willingness to learn and develop new skills.
- A high level of product knowledge and ability to learn quickly.
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