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Customer Service Liaison
2 months ago
About the Role
Fife Council is seeking a highly skilled and experienced Admin Assistant to provide administrative support in Fleet Services. As a key member of the team, you will be responsible for providing administrative support for customer service level agreements, fleet operating procedures, and compliance with the Fleet Operators licence.
Key Responsibilities
- Provide administrative support for customer service level agreements and fleet operating procedures
- Ensure compliance with the Fleet Operators licence
- Use multiple IT systems to manage administrative tasks
- Respond quickly to changing demands and provide problem-solving skills
- Work independently and as part of a team to achieve goals
Requirements
- Maths and English qualifications
- Previous experience working in an office environment
- SVQ2 / Higher grades / NC or equivalent in administration, information management, business process management, or related areas
- Ability to use own initiative, work independently, and as part of a team
- Experience in prioritising workload and managing time
- Ability to work under pressure in a fast-paced environment
- High level of customer care skills
- Flexible attitude to work and change
What We Offer
Fife Council offers a supportive and dynamic work environment, with opportunities for professional development and growth. As a key member of the team, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our organisation.
