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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Assistant to join our team at Certas Energy UK Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a professional and courteous manner.
- Process sales transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge and be able to answer customer questions about our products and services.
- Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
- Comply with company policies and procedures, including health and safety, cash management, and stock management.
What We Offer:
- A competitive hourly rate of £12.00 (the Real Living Wage).
- A range of benefits, including our discount scheme, pension contributions, and a commitment to your personal and professional development.
- The opportunity to work in a fast-paced and dynamic environment with a strong culture of safety and compliance.
- A comprehensive training program to support your career development and growth within the company.
About Us:
Certas Energy UK Ltd is a leading provider of energy solutions, with a network of 83 locations across the UK. We are part of a FTSE100 company and have demonstrated consistent growth for many years. Our partnerships with Spar, Shell, and Gulf enable us to deliver growth in all areas of the business.
We are committed to providing a positive and inclusive work environment, where our employees can thrive and reach their full potential. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
