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Customer Service Representative

2 months ago


Glenrothes, Fife, United Kingdom Certas Energy UK Ltd Full time

About the Role:

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Certas Energy UK Ltd. As a key member of our retail team, you will be responsible for delivering exceptional customer service and exceeding customer expectations.

Key Responsibilities:

  • Provide outstanding customer service and support to our customers
  • Work collaboratively with colleagues to achieve sales targets and drive business growth
  • Comply with company policies and procedures, including health and safety, cash management, and stock management
  • Contribute to a positive and inclusive work environment

What We Offer:

  • A competitive hourly rate of £12.00 (the Real Living Wage)
  • A range of benefits, including our discount scheme, pension contributions, and a commitment to your personal and professional development
  • Opportunities for career progression and growth within our organisation
  • A supportive and inclusive work environment

About Us:

Certas Energy UK Ltd is a leading provider of energy solutions, with a network of 83 locations across the UK. We are part of a FTSE100 company and have demonstrated consistent growth for many years. Our partnerships with Spar, Shell, and Gulf enable us to deliver growth in all areas of the business.

Our Culture:

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing initiatives. We are committed to supporting our colleagues to thrive within a fast-paced environment, with a range of programs and initiatives in place to support their personal and professional development.