Technical Support Consultant
4 weeks ago
Join Our Team: Technical Service Specialist at Ariston Group
Ariston Group, a prominent name in the realm of sustainable thermal solutions, is on the lookout for a Technical Service Specialist to enhance the management of Service Partners across Southern England and Ireland. In this role, you will collaborate closely with Regional Service Managers to ensure adherence to standards, optimize performance, and facilitate the onboarding process for Service Partners.
Core Responsibilities:
- Ensure exceptional service delivery across the Ariston product portfolio
- Provide hands-on training to Service Partners regarding product commissioning, servicing, and repairs
- Assist Regional Service Managers in conducting Monthly and Quarterly Business Reviews
- Support complex installation and commissioning tasks
- Manage technical escalations and conduct onsite safety evaluations
- Foster strong relationships with various internal teams
Qualifications:
- Significant experience within the heating and renewable energy sector
- Possession of a full, clean driver's license
- Proficient in Excel, SAP BI, PowerPoint, and Power BI
What We Offer:
- Attractive Salary Package
- Comprehensive Private Medical Insurance
- Life Insurance Coverage
- Private Pension Scheme
- 20 days of annual leave in addition to bank holidays and Christmas Closure
At Ariston Group, we are committed to fostering an inclusive and welcoming workplace, providing equal employment opportunities for all. Join us in our mission to innovate and lead in sustainable thermal solutions.
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