Roof Order Coordinator

4 days ago


Blackburn, Blackburn with Darwen, United Kingdom Chase Taylor Recruitment Ltd Full time
Roof Order Processor Job Description

Chase Taylor Recruitment Ltd is seeking a skilled Roof Order Processor to join their team. As a Roof Order Processor, you will play a crucial role in ensuring the smooth operation of our client's business.

Key Responsibilities:
  • Interpret customer drawings and requests to ensure accurate order processing.
  • Provide exceptional customer service, responding to enquiries and resolving any issues in a timely manner.
  • Maintain accurate records and update the order tracking database to ensure seamless communication with colleagues and clients.
  • Prepare and check manufacturing packs to the correct specifications, adhering to quality control processes.
  • Collaborate with the Business Function and Customer First office to arrange for the provision of parts or replacements when required.
  • Record all issues dealt with in the official database and report progress to relevant parties.
  • Answer incoming calls and technical enquiries regarding products, providing expert knowledge and support.
  • Meet deadlines and communicate progress to colleagues and managers.
Requirements:
  • Current knowledge and experience working within the fenestration industry.
  • Proficiency in a wide range of quotations, drawing, and design software, including CAD/AutoCAD.
  • Excellent technical knowledge and understanding of solid roof systems.
  • Strong customer service and communication skills.
  • Attention to detail and ability to work towards deadlines and targets.
  • Ability to use own initiative and work within a team.

If you are a skilled Roof Order Processor looking for a new challenge, please click 'apply' or contact Guy at Chase Taylor Recruitment Ltd to discuss this exciting opportunity.



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