Roof Order Coordinator

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Chase Taylor Recruitment Ltd Full time

Chase Taylor Recruitment Ltd is seeking a skilled Roof Order Processor to join their team. The ideal candidate will have experience in designing and processing conservatory roofs within the fenestration industry.

Job Responsibilities:
  • Interpret customer drawings and requests to ensure accurate order processing.
  • Provide exceptional customer service, including responding to inquiries, quotations, and follow-up communications.
  • Maintain accurate records and update the order tracking database in a timely manner.
  • Prepare and check manufacturing packs to ensure quality control standards are met.
  • Collaborate with the business function and customer service teams to resolve issues and provide support.
  • Record and report all progress and issues in the official database.
  • Answer technical inquiries regarding products and provide product information to customers.
  • Meet deadlines and communicate progress to colleagues and managers.
Requirements:
  • Current knowledge and experience working within the fenestration industry.
  • Proficiency in a range of quotations, drawing, and design software, including CAD/AutoCAD.
  • Strong technical knowledge and understanding of solid roof systems.
  • Excellent customer service and communication skills.
  • Attention to detail and ability to work accurately.
  • Ability to work towards deadlines and targets.
  • Initiative and teamwork skills.

This is an excellent opportunity for a skilled Roof Order Processor to join a successful business and contribute to their growth and success.



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