Front Desk Receptionist
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Marriott International. As a Front Desk Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.
Key Responsibilities- Process guest check-ins, assigning rooms and activating room keys
- Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
- Answer, respond to and process all guest calls, messages, questions or concerns
- Give guests information and directions regarding property and local areas of interest
- Process check-outs and resolving any disputed charges
- Process payments and room charges, as well as cashing guests' personal and traveller's cheques
- Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
- Previous experience working within a Front Office environment or similar preferred
- Strong Communication skills (verbal, listening, writing)
- Innovative
- Pro-active and reliable
- Able to work alone and within a team
- Good level of English essential
- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Comprehensive Training and Development program
- Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
- Recognition programs
- Meals at work
- Uniform
- Enrolment of Perks at Work - Access to unlimited deals of retailers and more
- 20 days holiday increasing with service
- Cycle to work scheme
- Pension & Life Assurance
- Awards and recognition celebrations
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Front Desk Receptionist
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London, Greater London, United Kingdom Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Marriott International, Inc. As a Front Desk Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key...
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London, Greater London, United Kingdom Ingeus Full time{"title": "Receptionist", "description": "ReceptionistSalary: £25.50Location: HammersmithAs a key member of our team, you will be responsible for providing a warm and professional welcome to all visitors to the Ingeus office. You will ensure the reception desk is manned and deal with email and telephone queries in a timely and professional manner.Key...