Housing Association Lettings Representative

2 weeks ago


Ilkeston, Derbyshire, United Kingdom Niyaa People Full time
About the Role

We are seeking a skilled Lettings Negotiator to join our team at Niyaa People. As a Lettings Negotiator, you will play a crucial role in providing exceptional customer service to our clients and ensuring the smooth operation of our lettings process.

Key Responsibilities
  • Property Inspections: Conduct thorough inspections of properties to ensure they meet our high standards.
  • Marketing and Letting Properties: Effectively market and let properties in a timely and efficient manner, ensuring maximum occupancy rates.
  • Viewings and Tenant Management: Conduct viewings for new potential tenants and manage the lettings process from start to finish.
  • Local Authority Liaison: Develop and maintain strong relationships with local authority partners to ensure compliance with regulations and policies.
  • Customer Support: Provide exceptional customer support to our clients, ensuring their needs are met and exceeded.
  • Data Security and Compliance: Ensure compliance with data security and protection policies and processes, maintaining the confidentiality and integrity of our clients' information.
Requirements
  • Experience: Proven experience in lettings or property management, with a strong understanding of the social housing sector.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and local authority partners.
  • Numeracy and Data Analysis: Strong numeracy skills, with the ability to interpret data, calculate rents and payments due, and maintain accurate records.
  • Driving License: A full UK driving license, with the ability to travel to various locations as required.


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