Client Relations Assistant

3 weeks ago

London, Greater London, United Kingdom Commercial Services Full time

Channel Engagement Coordinator
Competitive Salary
Hybrid Role

We are seeking a motivated individual with exceptional attention to detail and the ability to foster and maintain robust professional relationships.

The Channel Engagement Coordinator will play a crucial role in sustaining and expanding business within the public sector, offering guidance on procurement processes and the utilization of frameworks to assist clients in their purchasing decisions.

What We Offer You -

  • 25 days of annual leave, in addition to public holidays
  • An extra day off to celebrate your birthday
  • Attractive discount programs, including fitness and retail options
  • Life insurance coverage
  • Health cash plan initiative
  • A supportive environment for career advancement and personal development
  • Numerous additional benefits

Key Responsibilities -

  • Inform potential clients about new products and service enhancements
  • Assist the Channel Executive in identifying procurement opportunities nationwide by reaching out to prospective clients in emerging markets while nurturing existing relationships
  • Manage ongoing client relationships to maximize success rates, ensuring all necessary contract documentation is executed
  • Document procurement activities, including interactions with clients, suppliers, and frameworks
  • Consistently achieve key performance indicators related to procurement activities and framework usage, regularly updating the Channel Executive on performance
  • Maintain a comprehensive understanding of the challenges faced by the public sector and demonstrate knowledge of the products/services offered

What We Require From You -

  • Experience in building relationships and networking with key decision-makers
  • A proven ability to drive revenue growth through lead generation is preferred but not mandatory
  • Capability to take initiative and manage time effectively for optimal productivity
  • Strong verbal and written communication skills to ensure clear and effective messaging to colleagues, clients, and suppliers
  • Proficiency in Microsoft Office applications, including Word and Excel

About Us

We are a leading procurement services organization, dedicated to providing compliant pathways for the UK public sector to acquire products and services from a diverse range of suppliers.

Our teams work across various public sector domains, assisting buyers from local authorities, central government entities, NHS trusts, educational institutions, and more, in identifying their procurement needs and offering compliant frameworks to meet those requirements.

About Commercial Services Group

Commercial Services Group (CSG) is the largest local authority-owned trading company in the UK, wholly owned by Kent County Council. CSG generates substantial revenue annually and serves a vast number of education and public sector clients globally.

CSG aims to be recognized as a global leader in Education and Public Sector services, currently operating in numerous countries, with a significant workforce across multiple trading brands, providing expertise in various areas including HR Services, IT Services, Energy, Educational Resources, Procurement, and more.

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