Technical Support Analyst
1 week ago
Job Title: 2nd Line Support Analyst
Job Type: Full-time
Company: Intec Select
Location: Remote (with occasional on-site visits)
Job Description:
We are seeking an experienced 2nd Line Support Analyst to join our team at Intec Select. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our clients, resolving complex technical issues, and ensuring excellent customer satisfaction.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop sessions
- Resolve complex technical issues related to hardware, software, and network infrastructure
- Collaborate with internal teams to resolve technical issues and improve overall customer experience
- Develop and maintain technical documentation and knowledge base articles
- Participate in on-call rotation and provide 24/7 technical support as needed
- Stay up-to-date with industry trends and emerging technologies to improve technical skills and knowledge
Requirements:
- 3+ years of experience in technical support or a related field
- Strong knowledge of Microsoft 365, Windows 10/11, and Microsoft Server technologies
- Experience with Office 365 Administration, Exchange Technologies, and Active Directory
- Intermediate level of knowledge in Group Policies, Firewalls, Router & VPN Technologies, and Backup Software Technologies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary range: £33,000 - £35,000
- £4,000 car allowance
- Bonus structure
- Excellent benefits package
-
Technical Support Analyst
1 week ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeJob Opportunity: Application Support AnalystCV-Library is seeking a skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and in-person....
-
Technical Support Analyst
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Dawsongroup Full timeJob DescriptionWe are seeking a highly skilled 1st & 2nd Line Support Analyst to join our IT department at Dawsongroup. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for technology.Key Responsibilities:Technical Support: Provide 1st and 2nd line technical support to all employees, covering a...
-
Technical Support Analyst
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Dawsongroup Full timeJob DescriptionWe are seeking a highly skilled 1st & 2nd Line Support Analyst to join our IT department at Dawsongroup. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for technology.Key Responsibilities:Technical Support: Provide 1st and 2nd line technical support to all employees, covering a...
-
Technical Support Analyst for Web Applications
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Scott Merrick LLP Careers Full timeWeb Applications Support Analyst - Live SystemsAbout Scott Merrick LLP: A leading technology provider specializing in Real Time solutions is seeking a dedicated Web Applications Support Analyst for Live Systems. This role involves delivering remote assistance, overseeing and monitoring solutions, and providing support for applications and their related...
-
Technical Business Analyst
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Connells Group HQ Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our IT Development & Solution team at Connells Group HQ. As a key member of our Scrum team, you will be responsible for analyzing, communicating, and collaborating across agile, cross-functional teams to deliver technology solutions that meet business needs.Key...
-
Technical Support Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Technical Futures Ltd Full timeAbout the Role:A Product Support Engineer with a strong understanding of Electronic Control and Instrumentation related products will be responsible for providing technical assistance to customers, performing fault diagnosis, and delivering training.About the Company:You'll join the European Technical Centre of Technical Futures Ltd, a leading technology...
-
Technical Support Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Technical Futures Ltd Full timeAbout the Role:A Product Support Engineer with a strong understanding of Electronic Control and Instrumentation related products will be responsible for providing technical assistance to customers, performing fault diagnosis, and delivering training.About the Company:You'll join the European Technical Centre of Technical Futures Ltd, a leading technology...
-
Technical Support Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeWe are seeking a skilled German-speaking Technical Support Analyst to join our team at CV-Library. As a key member of our IT Support Team, you will be responsible for providing exceptional technical support and customer service to our clients across Europe and the UK.**Key Responsibilities:**Provide technical support to our clients, Field Consultants, and...
-
Technical Support Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Support Role for a Growing Manufacturer£30,000 - £35,000 + Comprehensive Training + Career Advancement + Company Vehicle + Excellent BenefitsJoin a Specialist Manufacturer in Milton KeynesA technical engineer looking to advance their career with a company that invests in their growth and offers opportunities for progression into management?This...
-
Technical Support Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Support Role for a Growing Manufacturer£30,000 - £35,000 + Comprehensive Training + Career Advancement + Company Vehicle + Excellent BenefitsJoin a Specialist Manufacturer in Milton KeynesA technical engineer looking to advance their career with a company that invests in their growth and offers opportunities for progression into management?This...
-
Technical Support Administrator
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full timeJob Summary:We are seeking a skilled Helpdesk Support Specialist to join our team at Rise Technical Recruitment Limited. As a Helpdesk Support Specialist, you will be responsible for providing first-line support to our clients, troubleshooting technical issues, and escalating complex problems to our technical support team.Key Responsibilities:Provide...
-
Technical Support Engineer
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Intec Select Full timeJob Summary:Intec Select is seeking an experienced 2nd Line Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:Hardware and software installations and maintenance.Manage and work to internal and customer Service Level...
-
Infrastructure Network Support Analyst
2 months ago
Milton Keynes, Milton Keynes, United Kingdom Nexus Jobs Limited Full timeJob Description Infrastructure Network Support AnalystWe are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise.Must be able to technically as well as manage all the day to day tasks as part of the hands-on aspects of this role.The following are some of the skills required:Strong...
-
Live Systems Support Analyst
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Scott Merrick LLP Careers Full timeWeb Applications Support Analyst for Live SystemsAbout Scott Merrick LLP: We are a leading technology provider specializing in Real Time solutions. We are currently seeking a dedicated Web Applications Support Analyst to join our Live Systems team. This role involves providing remote assistance, overseeing and monitoring applications, and ensuring the smooth...
-
Technical Support Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full timeJob Description**About the Role**As a Field Service Engineer with Rise Technical Recruitment Limited, you will be responsible for providing technical support to a range of retail stores and banks nationwide. This is an exciting opportunity to join a highly reputable and experienced company with a global presence.**Key Responsibilities**• Provide technical...
-
Technical Support Professional
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Intec Select Full timeJob OverviewIntec Select is seeking a skilled 2nd Line Support Analyst to join our team in Milton Keynes. As a key member of our consultancy, you will work closely with our clients to provide expert technical support and ensure seamless service delivery.Key Responsibilities:Install and configure hardware and software solutions to meet client...
-
Electromechanical Engineer
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionJob Title: Electrical Engineer - Automation SpecialistCompany: Rise Technical Recruitment LimitedLocation: Milton KeynesSalary: £40,000 - £47,000 + Structured Progression + Training + Company Benefits + Development + Pension + Holiday + Abroad Travel opportunitiesAbout the Role:We are seeking an experienced Electrical Engineer to join our...
-
Door Industry Expert
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Professional Technical Ltd Full timeJob DescriptionAre you a skilled professional with a passion for the Door Industry and a background in Field Service Engineering? A leading supplier of roller shutters, sectionals, speed doors, and loading bays is seeking a Door Engineer to join their team at Professional Technical Ltd.Key Responsibilities:Provide technical support and maintenance services...
-
Technical Service Engineer
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Intec Select Full time**Job Title:** 2nd Line Support Analyst**Job Summary:** Intec Select is seeking an experienced 2nd Line Support Analyst to join our team in Milton Keynes. As a 2nd Line Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring the smooth operation of our services.**Key...
-
Senior System Analyst
5 days ago
Milton Keynes, Milton Keynes, United Kingdom 1639 XCH Global Insrnc Sol Ltd Full timeAbout the Role:The Senior System Analyst - Technical Expert will be primarily responsible for providing technical and business support for customers who use DXC's Iris underwriting system. A strong knowledge of either Iris or another mainstream London market underwriting system is required, together with an understanding of the London Market Underwriting...