Technical Support Specialist
3 days ago
About the Role:
A Product Support Engineer with a strong understanding of Electronic Control and Instrumentation related products will be responsible for providing technical assistance to customers, performing fault diagnosis, and delivering training.
About the Company:
You'll join the European Technical Centre of Technical Futures Ltd, a leading technology company providing innovative customized manufacturing solutions to a wide range of industries, including robotics, automotive, life science, and industrial communications.
Working with sustainability at the forefront, the company delivers solutions that are both innovative and future-proof.
Key Responsibilities:
- Providing technical support to customers via phone, email, or in-person
- Performing fault diagnosis and troubleshooting
- Delivering training courses to customers and internal teams
- Creating operating manuals and technical documentation
- Collaborating with cross-functional teams to resolve technical issues
Requirements:
- HND or Degree in an Engineering discipline such as Electronics
- 1+ Years' industrial design / support / testing experience
- Knowledge of various electronic applications such as Electric Motion Control for industrial applications and/or Sensors and Instrumentation
- The willingness to travel to Europe occasionally
What We Offer:
A competitive salary, numerous benefits, including a good Pension Scheme, Private Medical Insurance, Retail Discounts, Ongoing Training, 25 days holiday (and chance to trade holiday), Life Assurance, and Income protection.
This is an office-based role.
Additional Requirements:
- You should hold a valid Passport and driving License
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