Technical Support Specialist

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Northampton Business Directory Full time

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Northampton Business Directory. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.



Key Responsibilities:




  • Provide timely and accurate responses to technical inquiries from customers and internal stakeholders.
  • Identify and resolve technical issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless support and service delivery.
  • Develop and maintain in-depth knowledge of our products and services.
  • Stay up-to-date with industry trends and best practices in technical support.


Requirements:




  • Excellent communication and interpersonal skills.
  • Strong technical skills and ability to learn new technologies quickly.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in a related field preferred.
  • Previous experience in a technical support role is highly desirable.


What We Offer:




  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


Northampton Business Directory is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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