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Technical Support Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Technical Futures Ltd Full time

About the Role:

A Product Support Engineer with a strong understanding of Electronic Control and Instrumentation related products will be responsible for providing technical assistance to customers, performing fault diagnosis, and delivering training.

About the Company:

You'll join the European Technical Centre of Technical Futures Ltd, a leading technology company providing innovative customized manufacturing solutions to a wide range of industries, including robotics, automotive, life science, and industrial communications.

Working with sustainability at the forefront, the company delivers solutions that are both innovative and future-proof.

Key Responsibilities:

  • Providing technical support to customers via phone, email, or in-person
  • Performing fault diagnosis and troubleshooting
  • Delivering training courses to customers and internal teams
  • Creating operating manuals and technical documentation
  • Collaborating with cross-functional teams to resolve technical issues

Requirements:

  • HND or Degree in an Engineering discipline such as Electronics
  • 1+ Years' industrial design / support / testing experience
  • Knowledge of various electronic applications such as Electric Motion Control for industrial applications and/or Sensors and Instrumentation
  • The willingness to travel to Europe occasionally

What We Offer:

A competitive salary, numerous benefits, including a good Pension Scheme, Private Medical Insurance, Retail Discounts, Ongoing Training, 25 days holiday (and chance to trade holiday), Life Assurance, and Income protection.

This is an office-based role.

Additional Requirements:

  • You should hold a valid Passport and driving License