Technical Support Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Davies Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Davies. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving issues in a timely and efficient manner, and working closely with our team to deliver high-quality solutions.

Key Responsibilities

* Provide technical support to clients via phone, email, and remote desktop sessions
* Troubleshoot and resolve technical issues with our bespoke .Net Applications
* Collaborate with our development team to identify and implement solutions to technical issues
* Participate in weekly and daily stand-ups to discuss priority tasks and progress
* Continually review and enhance our support processes and procedures to ensure quality and efficiency

Requirements

* 2+ years of experience in a technical support role
* Strong knowledge of .Net Framework, ASP.NET, and Microsoft SQL Server
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].

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