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Student Experience Coordinator
1 month ago
We are seeking a highly organized and customer-focused individual to join our Student Business Team as a Student Experience Assistant. The successful candidate will contribute to the day-to-day operation of the team, ensuring effectiveness and quality in service delivery and customer service.
Key Responsibilities- Work collaboratively with other teams within the Admissions and Student Lifecycle Services department to deliver an excellent customer service to our students.
- Provide information, advice, and support to academic departments.
- Work closely with our IS colleagues to inform and develop the student record systems.
- Undertake a range of administrative tasks to support the team's activities.
- Education to a minimum of HNC level in a relevant subject or significant experience in a similar role.
- Excellent organizational/planning skills, a wide range of IT skills, excellent interpersonal skills, excellent communication skills (both written and verbal).
- Ability to work with a high level of personal responsibility and initiative, and be comfortable and effective in interacting with, and influencing, key internal and external stakeholders at a wide range of levels.
- Previous experience of a student record system.
For informal enquiries, please contact Charlene Dollochin, Student Business Team Manager.