IT Service Desk Engineer
6 days ago
We are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our systems and infrastructure.
Key Responsibilities- Deploy and manage Windows 10 images and patching applications using MDT/WDS
- Implement Windows 10 as a service, automating upgrades and patching
- Manage ServiceNow ticketing system and ensure ITIL concepts and ITSM best practices are followed
- Knowledge of creating, deploying and managing Windows 10 images and patching applications in an enterprise organization
- Microsoft MTA certification(s)
- Experience with ServiceNow ticketing system and ITIL concepts
Schroders is a global investment manager with a long history of providing excellent client outcomes and service. We are committed to diversity and inclusion, and we welcome applications from candidates from all backgrounds.
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