IT Service Desk Engineer
6 days ago
We are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our systems and infrastructure.
Key Responsibilities- Provide first- and second-level technical support to users via phone, email, and in-person
- Troubleshoot and resolve technical issues related to Windows 10, MDT/WDS, and ServiceNow
- Deploy and manage Windows 10 images and patching applications in an enterprise environment
- Implement Windows 10 as a service, automating upgrades and patching
- Maintain knowledge of ITIL concepts and ITSM best practices
- Microsoft MTA certification(s) in Windows 10 and related technologies
- Experience with ServiceNow ticketing system and ITSM best practices
- Strong knowledge of Windows 10, MDT/WDS, and patching applications
- Excellent communication and problem-solving skills
Schroders is a global investment manager with a long history of delivering excellent client outcomes and service. We are committed to providing a diverse and inclusive work environment, where everyone has the opportunity to succeed. We are an equal opportunities employer and welcome applications from all qualified candidates.
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IT Service Desk Engineer
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IT Service Desk Specialist
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IT Service Desk Specialist
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Horsham, West Sussex, United Kingdom Schroders Full timeAbout the Role**Job Summary:**We are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support and assistance to our users, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesProvide first- and second-level...
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IT Service Desk Engineer
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Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesDeploy and manage Windows 10 images and patching applications using...
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IT Service Desk Engineer
6 days ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesDeploy and manage Windows 10 images and patching applications using...
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IT Service Desk Engineer
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Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, sites, computers, and related systems.Key ResponsibilitiesDeploy and manage Windows 10 images and patching applications in an enterprise organization...
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IT Service Desk Engineer
6 days ago
Horsham, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking an experienced IT Service Desk Engineer to join our team at Schroders. As a key member of our IT department, you will be responsible for providing technical support to our users, sites, computers, and related systems.Key ResponsibilitiesDeploy and manage Windows 10 images and patching applications in an enterprise organization...
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