Customer Service Motor Claims Handler

2 weeks ago


York, York City, United Kingdom NFU Mutual Full time
Customer Service Motor Claims Handler

**About the Role**

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Motor Claims Handler. As a key member of our claims handling team, you will be responsible for providing exceptional customer service and managing motor claims from start to finish.

**Key Responsibilities**

  • Assist customers with motor claims, providing support and guidance throughout the process.
  • Collaborate with internal teams, including repairers and adjusters, to ensure seamless claim resolution.
  • Develop and maintain strong relationships with customers, providing a high level of customer satisfaction.
  • Work closely with the claims team to ensure timely and efficient claim resolution.

**What We Offer**

  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role.
  • A supportive and inclusive work environment that values employee growth and development.
  • A competitive salary and benefits package, including annual bonus and pension scheme.
  • 25 days annual leave, plus bank holidays.
  • A health and wellbeing plan, including gym membership contribution.
  • Life assurance cover and employee discounts.

**About Us**

NFU Mutual is a leading insurance company that values its employees and customers. We are committed to providing exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.



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