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Claims Handler
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Job Title: Claims Handler - Personal Injury Specialist
Job Summary:
We are seeking an experienced Claims Handler to join our team at Lawes Consulting Group. As a Claims Handler - Personal Injury Specialist, you will be responsible for managing a portfolio of personal injury and medical malpractice claims, ensuring top-tier service delivery to our clients and partners.
Key Responsibilities:
- Manage a portfolio of personal injury and medical malpractice claims from initial notification to resolution.
- Review and confirm policy coverage positions.
- Develop and implement claim strategies, including the selection and management of external advisers and experts.
- Liaise and negotiate with clients, partners, claimants, and their representatives.
- Demonstrate excellent file handling and claims management through proactive portfolio management, accurate reserving, and effective risk and indemnity costs management.
- Promote and deliver a continuous improvement culture within the UK Casualty Claims team to enhance the customer experience.
- Collaborate with underwriters to support business development and product enhancement.
- Contribute to the continuous improvement of our Claims service by identifying areas of opportunity and creating innovative solutions.
Requirements:
- Qualified solicitor, legal executive, paralegal, CII claims professional, or insurance claims handler with a minimum of 3 years' experience in handling personal injury and/or medical malpractice claims.
- Strong policy coverage knowledge and experience across a broad range of policies and business types.
- Robust understanding of litigation, legal processes, and dispute resolution methods.
- Excellent organisational and communication skills.
- Commercial acumen with the ability to understand the broader impact of claims decisions on the business.
- Outstanding interpersonal skills and the ability to establish lasting relationships within the team, the wider business, and external partners.
- Results-driven with the energy and determination to succeed in a fast-paced environment.
