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Customer Service Motor Claims Handler

2 months ago


York, York City, United Kingdom NFU Mutual Full time
Customer Service Motor Claims Handler

**About the Role**

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Motor Claims Handler. As a key member of our claims handling team, you will be responsible for providing exceptional customer service and managing motor claims from start to finish.

**Key Responsibilities**

  • Assist customers with motor claims, providing support and guidance throughout the claims process.
  • Collaborate with repairers, adjusters, and internal teams to ensure seamless claims resolution.
  • Develop and maintain strong relationships with customers, repairers, and other stakeholders.
  • Contribute to the development and implementation of process improvements to enhance customer satisfaction and claims efficiency.

**What We Offer**

  • A comprehensive training program to ensure your success in the role.
  • A supportive and inclusive work environment that prioritizes personal and professional well-being.
  • The opportunity to work from home up to 4 days a week following successful completion of probation.
  • A competitive salary range of £23,000 to £25,000, annual bonus, and pension scheme.
  • 25 days annual leave, family-friendly policies, gym membership contribution, and more.

**About Us**

NFU Mutual is a leading insurance company recognized for its exceptional workplace, focus on employee growth, and community impact. We are committed to providing our customers with exceptional service and support, and we are seeking like-minded individuals to join our team.