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Client Success Partner, Global Conferences
2 months ago
The Client Success team at Gartner is seeking a highly motivated and organized individual to join our team as a Client Success Partner, Global Conferences. As a key member of our team, you will be responsible for delivering exceptional client experiences and driving client retention and growth.
Key responsibilities:- Serve as the primary point of contact for clients, providing guidance and support to ensure successful onboarding and utilization of their sponsorship packages at live conferences.
- Collaborate with cross-functional teams, including operations, content, program management, and marketing, to ensure seamless client experiences.
- Develop and maintain strong relationships with clients, understanding their business needs and priorities to provide tailored solutions and support.
- Drive client satisfaction and retention through proactive communication, issue resolution, and continuous improvement of client experiences.
- Work closely with Conference Sales Organization to drive account growth and expansion.
- 1-3 years of experience in customer-facing or client-focused roles.
- Bachelor's degree preferred.
- Strong business acumen, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and G-suite.
- Willingness to travel 6-8 times per year locally and across EMEA (approx. 20-25%).
Gartner is a leading research and advisory company that helps business leaders make informed decisions. We are committed to creating a diverse and inclusive work environment that fosters growth, innovation, and success.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and career advancement.
Join us in shaping the future of business and technology.
