Administrative Support Specialist

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Whickham Practice Full time

About the Role

The Whickham Practice is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a Medical Secretary and IT Assistant, you will provide administrative support to ensure the smooth running of our practice.

Key Responsibilities

  • Provide efficient and comprehensive secretarial support to the practice, including typing of letters, reports, and patient referrals.
  • Manage and respond to patient tasks, prioritizing where necessary.
  • Answer phone enquiries in a prompt, efficient, and helpful manner.
  • Assist with IT support, including troubleshooting and escalating issues to our IT support team.
  • Manage non-medical supplies ordering within the practice, in line with practice protocols.
  • Assist in the upkeep of the practice website and social media accounts.

Requirements

  • GCSE grade A-C in English and Maths.
  • Experience of working in a secretarial role.
  • Basic IT support knowledge and social media/webiste management skills.

About Us

The Whickham Practice is a friendly, well-organized, and thriving GP Practice providing primary care services to a patient population. We are dedicated to providing the highest standard of care to our patients and are supported by an excellent team of salaried GPs, ANPs, nurses, HCA, receptionists, and administration assistants.



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