Meetings and Events Team Leader
3 weeks ago
Meetings and Events Team Leader Job Description
Park Plaza is a leading Meetings and Events Hotel in Central London, offering 17 Meeting & Conference rooms for up to 500 delegates theatre style. We are committed to providing top-quality services to our employees and guests.
Key Responsibilities:
- Manage the day-to-day service operation in a Meetings and Events Operations environment.
- Ensure that all Food and Beverage services are delivered in a timely manner according to Event Orders.
- Oversee junior team members delivering on client's expectations.
- Allocate duties to junior team members and agency assistants.
- First point of contact for Clients at the tables during allocated evening events.
- Undertake any reasonable requests from Operations and Floor Managers.
Requirements:
- Good command of English, both verbal and written.
- Excellent customer service attitude, positive and charismatic with an eye for the customer.
- Natural team player, able to easily connect and work with others.
- Excellent attention to detail, positive and warm personality.
- Flexibility and Adaptability and Energy is crucial in this role.
Benefits:
- Salary: £14.04 pa + generous service charge and great benefits.
- Heavily discounted hotel rates in Europe.
- F&B discounts at our restaurants and bars.
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service.
- Two free meals per day.
- Access to 40% of your pay before payday through Wagestream.
- Recommend a friend scheme – up to £750.
- Vitality at work scheme with great gym discounts & more.
- Ride to Work scheme & free cycling lessons.
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform.
- Annual Staff parties and events.
- Company pension plan & award-winning training.
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