Contract Desktop Support Specialist
7 days ago
As a Contract Desktop Technician at Capgemini, you will be part of a dynamic team responsible for delivering exceptional IT support services to our clients. This role requires a sole UK National with a full UK Driving Licence, who is comfortable working in a hybrid environment that includes company offices, client sites, and their home.
Key Responsibilities- Pro-actively communicate with the Service Desk and Level 3 Teams to ensure seamless support delivery.
- Undertake Project Tasks in support of both internal and external Project Managers, leveraging your technical expertise to drive project success.
- Develop and maintain working knowledge of Microsoft Windows O/S and IT Service Management (ITSM) principles.
Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. With a strong heritage spanning over 55 years, we are trusted by our clients to unlock the value of technology and address their entire breadth of business needs. Our end-to-end services and solutions are fueled by our market-leading capabilities in AI, cloud, and data, combined with our deep industry expertise and partner ecosystem.
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Contract IT Desktop Support Professional
7 days ago
Bath, Bath and North East Somerset, United Kingdom Capgemini Full timeAbout the RoleAs a Contract Desktop Support Specialist at Capgemini, you will be part of a dynamic team responsible for delivering exceptional IT services to our clients. Your primary focus will be on providing proactive support to the Desktop Support Team, ensuring seamless operations and minimizing downtime.Key ResponsibilitiesProject and Task Management:...
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Desktop Support Specialist
4 days ago
Bath, Bath and North East Somerset, United Kingdom Capgemini Full timeAbout the RoleAs a Desktop Support Specialist at Capgemini, you will be responsible for providing second-line support for resolving Incidents to Service Level Agreements (SLAs). This will involve completing Requests/IMACs to SLAs, escalating issues below 2% per Incident per month, and achieving CSATs for Incidents handled above 4.5 out of 5 per month.Your...
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Desktop Support Specialist
7 days ago
Bath, Bath and North East Somerset, United Kingdom Capgemini Full timeAbout the RoleAs a Desktop Support Specialist at Capgemini, you will be responsible for providing second-line support for resolving Incidents to Service Level Agreements (SLAs). This will involve completing Requests/IMACs to SLAs, escalating issues below 2% per Incident per month, and achieving CSATs for Incidents handled above 4.5 out of 5 per month.Your...
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Desktop Support Specialist
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Bath, Bath and North East Somerset, United Kingdom Capgemini Full timeAbout the RoleAs a Desktop Support Specialist at Capgemini, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. Reporting to the EUS Lead Group, you will be responsible for providing second-line support for incidents, completing IMACs and requests, and undertaking project tasks in support of internal and external...
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Desktop Support Specialist
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Bath, Bath and North East Somerset, United Kingdom Capgemini Full timeAbout the RoleAs a Desktop Support Specialist at Capgemini, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. Reporting to the EUS Lead Group, you will be responsible for providing second-line support for incidents, completing IMACs and requests, and undertaking project tasks in support of internal and external...
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Desktop Support Specialist
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